To Flush or Not To Flush...

...that is the question!

Flushing the wrong things down the toilet not only damages the plumbing but is also harmful to the environment. It is especially important in a block of units to be careful as one blocked drain can result in all the units having issues with unpleasant smells, toilets overflowing with water or even worse sewerage. Prior to moving into a rental property the landlord is responsible for ensuring all the plumbing is in good working order. When a plumbing issue arises, tenancy law mandates that landlords are responsible for repairs throughout the lease unless the damage or negligence is caused by the tenant, in which case the tenant will be responsible for the
cost of repairs.

 

At the first sign of a non-urgent blocked toilet in a property rented through Hockeys:

  1. Locate the valve behind the toilet and turn it off.
  2. Put through a maintenance and repair request via our website.
  3. The property manager will be alerted and a job request number will be assigned to you.
  4. The assigned plumber will contact you and quote the job number as a reference before attending.


At the first sign of an emergency blocked toilet in a property rented through Hockeys:

  1. Locate the valve behind the toilet and turn it off.
  2. Call 1300 711 885 immediately.
  3. If the emergency occurs after office hours, call Anthony Farac Plumbing as per your lease agreement on 0405 576 129.

EXAMPLES OF WHAT NOT TO FLUSH.

Cotton buds Cooking fats and oils Coffee grounds
Tissues Engine oils Tea leaves
Paper towel Unused medicines Hair
Wet wipes/baby wipes Cat litter Dental Floss
Nappies Food scraps Gum
Sanitary products Cigarette butts Condoms

 

"Only numbers ones, number twos and toilet paper down the toilet. Do not use flushable wipes,
they are not flushable and do not break down like toilet paper does. They cause serious sewer
blockages and can be the primary reason for a sewer overflow."
- Anthony Farac Plumbing

 

Jane Williams
As the first point of contact Jane is charged with making that all-important excellent first impression and representing the agency when clients visit or call the office.

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